Is Hipmunk Legit? Reviews (It’s Legit) In 2024

Hipmunk, a prominent player in the travel industry, has garnered attention for its innovative approach to travel planning and booking.

Is Hipmunk Legit? From its inception to its current standing, this platform has positioned itself as a go-to choice for many travelers.

Let’s delve into the legitimacy of Hipmunk and understand why it stands out among its competitors.

Is Hipmunk Legit

Introduction to Hipmunk

Founded in 2010 by Adam Goldstein and Steve Huffman, Hipmunk aimed to simplify the often complex and overwhelming process of trip planning.

It offers users an intuitive interface that aggregates travel information from various sources, allowing for seamless flight and hotel bookings.

History and Background

Over the years, Hipmunk has evolved from a startup to a reputable platform, gaining recognition for its user-friendly design and time-saving features. Its acquisition by Concur in 2016 further bolstered its presence in the travel industry.

User Experience

Navigating through Hipmunk’s website or mobile app is a breeze, offering users a hassle-free booking experience.

The interface is designed to provide quick access to flight options, accommodations, and other travel essentials.

Is Hipmunk Legit?

There might be concerns regarding the legitimacy of online travel platforms. However, Hipmunk maintains its legitimacy by partnering with trusted travel providers and implementing robust security measures to safeguard users’ information.

Comparison with Competitors

When compared to its competitors, Hipmunk stands out with its unique features like the “Agony” filter that considers factors beyond price, such as duration and number of stops, to find the most comfortable travel options for users.

Customer Reviews and Feedback

User experiences vary, but Hipmunk generally receives positive reviews for its user interface and efficient booking process.

However, some users have raised concerns about occasional glitches and customer service responsiveness.

Security Measures

To ensure secure transactions, Hipmunk employs encryption technologies and follows industry-standard security protocols, providing users with peace of mind during their bookings.

When it comes to online travel platforms like Hipmunk, ensuring robust security measures is paramount.

Hipmunk, like many reputable platforms, implements several key security protocols to safeguard user data and ensure secure transactions:

Encryption Technologies

Hipmunk employs state-of-the-art encryption technologies, typically utilizing SSL (Secure Sockets Layer) or TLS (Transport Layer Security) encryption.

This encryption scrambles sensitive information transmitted between users’ devices and Hipmunk’s servers, making it nearly impossible for unauthorized parties to intercept or decipher.

Secure Payment Gateways

During payment transactions, Hipmunk utilizes secure payment gateways that comply with industry standards. These gateways employ additional layers of security,

such as tokenization or encryption of payment details, ensuring that financial information remains protected.

Data Protection and Privacy Policies

The platform adheres to stringent data protection and privacy policies. These policies govern how user data is collected, stored, and utilized.

Hipmunk is committed to safeguarding personal information and only uses it for legitimate purposes related to travel bookings.

Regular Security Audits and Updates

Hipmunk conducts regular security audits and updates to identify vulnerabilities and address any potential security loopholes promptly. This proactive approach helps in fortifying their systems against evolving cyber threats.

Two-factor authentication (2FA)

To provide an added layer of security, Hipmunk might offer two-factor authentication as an option for user accounts.

This feature requires users to provide an additional form of verification beyond a password, enhancing account security.

Collaboration with Trusted Partners

Hipmunk collaborates with trusted travel providers and partners who also adhere to stringent security standards.

This ensures that the entire booking process, from flight reservations to hotel accommodations, maintains a high level of security.

Pros and Cons

While Hipmunk offers a user-friendly experience and comprehensive travel options, occasional technical issues and mixed customer service reviews remain areas of improvement.

Here’s a breakdown of the pros and cons associated with using Hipmunk for travel planning and bookings:


  1. Intuitive Interface: Hipmunk’s user-friendly interface makes it easy for users to navigate and quickly find flights, hotels, and other travel options.
  2. Unique Features: The platform offers distinctive features like the “Agony” filter, considering factors beyond price to prioritize comfort and convenience in travel options.
  3. Comprehensive Search Results: Hipmunk aggregates information from various sources, providing comprehensive search results for flights and accommodations.
  4. Security Measures: The platform implements robust security protocols, including encryption technologies, to ensure secure transactions and protect user data.
  5. Competitive Pricing: Hipmunk often offers competitive prices for flights and hotels, allowing users to find cost-effective travel options.
  6. Time-Saving: Its efficient search process saves users time by presenting multiple options in a user-friendly layout.


  1. Occasional Glitches: Some users have reported encountering occasional technical glitches or bugs while using the platform, affecting the user experience.
  2. Customer Service Response: While Hipmunk offers customer support, there have been mixed reviews regarding response times during peak periods or issues resolution.
  3. Limited Inventory: In certain cases, Hipmunk might not display the complete inventory of available flights or accommodations compared to other platforms.
  4. Dependence on Partner Sites: As an aggregator, Hipmunk relies on partner sites for data, occasionally leading to discrepancies in real-time availability or pricing.
  5. Mobile App Performance: The performance of the mobile app may vary for some users, with occasional issues related to functionality or loading times.
  6. Lack of Loyalty Programs: Unlike some other platforms, Hipmunk doesn’t offer its own loyalty or reward programs, limiting additional incentives for frequent users.

Customer Support

Hipmunk offers customer support through various channels, aiming to address user queries promptly. However, there might be occasional delays in response times during peak seasons.

People also ask

Does Hipmunk still work?

Hipmunk had ceased its operations. The platform was acquired by Concur Technologies in 2016, and subsequently, in 2020, it was announced that Hipmunk would shut down its services.

As of now, the website and app are no longer functional for travel bookings.

Why did Hipmunk shut down?

Hipmunk shut down primarily due to changes in the travel industry landscape and challenges exacerbated by the COVID-19 pandemic.

Declining travel demand and evolving market conditions contributed to the decision to cease operations, leading to the closure of the platform in 2020.

Does Hipmunk exist?

Hipmunk no longer operates. The platform ceased its services in 2020 and its website and app are no longer functional for travel bookings.

What does Hipmunk do?

Hipmunk was an online travel search platform that aggregated flight and hotel options from various sources.

It aimed to simplify travel planning by offering users a user-friendly interface to search and book flights and accommodations.


In conclusion, Hipmunk stands as a legitimate and reliable platform for travel planning and booking.

Its intuitive interface, security measures, and unique features make it a viable choice for many travelers.

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